Federal Satisfactory Academic Progress Standards for Title IV Financial Aid

SAP Unit - Contact Us
Phone: (718) 368-4644/5651

Fax: (718) 368-4656
Email: finaid.appeal@kbcc.cuny.edu
Room U - 201

Information Guide:

  1. What is Satisfactory Academic Progress (SAP)?
  2. Incomplete grade (INC) deadlines
  3. SAP Evaluation on remedials, repeated courses, forgiveness and readmit students
  4. SAP Appeal Process
  5. SAP Deadlines
  6. What is an Academic Plan?
  7. Important Student Resources


What is Satisfactory Academic Progress (SAP)?

Satisfactory Academic Progress (SAP) is the term used to describe a student's successful completion of his/her coursework toward a degree. To receive federal student aid, all students are required to maintain satisfactory academic progress (SAP). A Student who has failed to meet the SAP standards will not receive Federal Student Aid and will be denied financial assistance for a term or academic year.

A student who has not met the SAP standards can appeal and if approved his/her financial assistance can be reinstated. To appeal please continue to read the guidelines below in regards to submitting an appeal with approved documentation.

The SAP Standards are as follows:

GPA Please refer to the SAP Chart.

Students must complete 67% of credits attempted each semester to remain 
compliant with SAP standards.

For example, a full-time student (12 + credits), if the student attempted 
32 total credits he/she must at least successfully complete 8 credits to 
meet the SAP standards.

Please Note: This information can also be found on the SAP Chart


The maximum allowable timeframe for receiving aid is equal to 150% of the 
published length of the academic program.  

For example, if a student is pursuing a degree which requires 60 credits for graduation, then the student would reach the maximum timeframe at 90 credits attempted.

Remedial courses (up to 30 credit hours) will not be counted towards the maximum timeframe.


Successful completion of your degree/course work is defined as having received the below grades:

  • A, B, C, D, P

Grades defined as not successfully completed towards your degree/course work are defined as having received the below grades:

  • F, R, W, WD, WU, OR, WN, INC 

Note: Courses that are considered not successfully completed count as attempted credits, however, they do not count as successfully completed credits. Grades of F and WU are included in the GPA, while grades of W, WD and WN are not.

Incomplete grade (INC) deadlines

  • INC - Incompletes (INC) are only counted as attempted credits. A student can make up the INC. Once the INC changes to a grade, it will be considered as successfully completed and will be counted towards the GPA calculation.
  • If a student fails to complete the INC grade, the INC will change to an F (FINC). FINC affects the GPA and will not count as successfully completed.


  • Fall 2019 Friday November 11th 2019 (Last day for removal of INC for Spring 2019/ Summer 2019)
  • Spring 2020 Thursday May 4th 2019 (Last day for removal of INC for Fall 2019/ Winter 2020)

SAP Evaluation on Remedial, Repeated Courses, Forgiveness and Readmit students:

Time of Evaluation 
At the end of each Academic Year, after the Spring Session's grades are finalized, the Financial Aid Office will evaluate all students to determine if they are meeting SAP requirements. Students who are meeting SAP will be eligible to receive federal student aid. Students who fail to meet SAP will not be eligible to receive federal student aid.


Financial Aid Suspension 
If a student fails to maintain SAP, the student will be placed on financial aid suspension for the following academic year and will remain on suspension until all SAP requirements are met. The student will not be eligible to receive federal student aid. However, the student may still be eligible for New York State aid.


Remedial Courses
A student will not receive federal student aid for any remedial hours above 30 credit hours. Remedial hours are not counted towards attempted credits, successfully completed credits, or the GPA.


Repeated courses
Repeated courses are counted towards credits attempted, credits completed, and the GPA. Please reference the KBCC Catalog for further information on repeated courses.


Transfer Credits
Transfer credits approved by Kingsborough Community College are counted towards attempted and successfully completed credits. Transfer credits are not counted towards the GPA.


SAP on Forgiveness Policy 
The Financial Aid Office does not consider the forgiveness policy when determining if students are maintaining Satisfactory Academic Progress (SAP.)  The Financial Aid Office counts ALL attempted and completed credits since students' first semester at KBCC. The total number of attempted and completed credits is used to determine if students are maintaining SAP. In addition, students' cumulative grade point average (GPA) is used to determine if students are maintaining SAP. The Financial Aid Office counts ALL courses and grades since students' first semester at KBCC when calculating the cumulative GPA.


A student who is readmitted to KBCC must be considered a matriculated (degree seeking) student to be eligible for federal student aid.  Readmitted students must meet all SAP requirements upon readmission to be considered for federal student aid. 


*Attention Readmits - 
The SAP appeal is different from the appeal used for readmission. Usually a student who readmits in poor academic standing and had to file an appeal, will also need to file a SAP Appeal with the Office of Financial Aid.

SAP Appeal Process

In some cases, a student's failure to be in compliance with the SAP standard is due to extenuating circumstances beyond the student's control. If such event can be documented for the specific semester(s) when the SAP standards were not met, the student may appeal their financial aid suspension. The student must submit a SAP Appeal form with supporting documentation to the Financial Aid Office. 

The SAP Appeal must be based on extenuating circumstances that affected their academic performance. Examples of possible extenuating circumstances are:

  • Serious illness
  • Severe injury
  • Death of a family member
  • Other similar situations
Examples of circumstance behind SAP failure Examples of Supporting Documentation 
(Must be on Letter Head)
The student's own illness. Medical bill or letter from physicians.
Death of a family member. Copy of death certificate.
Illness or accident a close relative. Physician's statement, police report, documentation from a third party professional.
Other Personal Circumstance or work related issues Detailed personal statement. For work related issues letter from employer is needed with hours worked per week etc.
Failing pace or maximum attempted because excessive transfer units, major change, or academic performance concerns. Personal statement, proof of academic advisement consultation.(or other as advised by SAP Specialist)


Additionally, an appeal will only be approved if the student can meet SAP standards by the end of the academic year for which the appeal is being submitted. Please note there are no limits in which an appeal can be submitted, however, students cannot use the same extenuating circumstances as prior appeals. In addition, approval for students submitting more than one appeal is not guaranteed. 



Submission of a SAP appeal does not guarantee an adjustment to a student's award nor prevents the accrual of late fees of any unpaid tuition balances. Students are responsible for their tuition and any late fees they may receive regardless of their appeal.



Please be informed we are no longer accepting appeals for students enrolled in Fall Session 1 only. Follow the below deadline dates based on your enrollment.  

  • Winter 2020 - February 20, 2020
  • Fall 2019 and Winter 2020 - February 26, 2020
  • Spring 2020 - June 5, 2020
  • Summer 2020 - August 3, 2020
  • Spring 2020 and Summer 2020 August 8, 2020

What is an Academic Plan

Below you will find examples on how to meet your academic plan:

GPA Your plan will list the GPA you are to have at the end of each term.
PACE Your plan will list the amount of credits you are to earn to meet the PACE standards at the end of each term; and you are to obtain successfully completed grades only.

Your plan will list the amount of credits you are to earn to meet the pace standards to complete your degree.

If you are over the maximum time frame you are required to be enrolled in courses needed for your major/degree at KBCC. You are to obtain successfully completed grades only.  

COMBINATION Please note if you have failed more than one of the SAP standards you must meet all the above simultaneously.



If the SAP appeal is denied, students will not be eligible for Federal Student Aid. Students will need to seek alternative financial resources (Alternative Loans Only) and must cover any tuition liabilities out of pocket.

Important Student Resources

Tips to Maintaining Satisfactory Academic Progress

  • Meet with your Academic Advisor to ensure you are taking the correct classes towards your degree. 
  • Speak with your Professors early into the semester to know your progress.
  • Note: The earlier you know your progress status; the more time you have to improve.

 Utilize your Resources

Below are suggestions and a few on-campus resources.  Please contact the departments directly for information on services and hours of operation.  For a list of additional resources, please visit the KBCC resource page.

Academic Resources: Helps with academic needs, and resources/services which can assist in the completion of your degree.  


Personal & Social Resources: Helps with personal needs, housing, and other resources, which can assist in the completion of your degree.