Website Request

 

For webpages, forms, and troubleshooting, please use this form to request assistance.

To create a new Faculty/Staff profile or update an existing profile, please email webservicesmail@kbcc.cuny.edu.

The requester's information is for contact purposes only.
Select

The duration varies on the scope of the page and the amount of content or text. To ensure the fastest possible launch of the page, we require a document that has all of the finalized content or text you wish to appear on the page. Only after we receive that final, approved document can we build the page.

KCC website utilizes a specific design framework that complies with KCC’s branding guidelines and ensures a consistent user experience across all of our webpages. As a result, new and updated pages must align with this framework. Additionally, our framework must follow web accessibility guidelines.

A Communications and Marketing staff member will contact you regarding the design process, deliverables and deadlines. 

 

When do you need your finished project?
Type of Project*
What do you need? (Select one or more.)
Zoom Background available here
After selecting the required field, fill out the related form below.

Create a new website/new web page

When submitting your request, please ensure the text and content are finalized, fully proofed for typos, and reflect exactly how you want the content displayed on the page.

  • Include the page's name or the new website,
  • Include the page's new URL
  • Add a descriptive page title
  • Add any relevant keywords, tags, meta title, and description based on the content provided for SEO purposes
  • Ensure the page matches the overall branding and style guide of the KCC website.
  • Upload and insert any images, videos, or other media provided.
  • For images, videos, or other media requests contact Communication and Marketing team.  
  • Submit content using the Word document.
Attach graphics or text files using Dropbox

Create a Form

When submitting your request, please ensure that the text and content are finalized, fully proofed for typos, and reflect exactly how you want the content displayed on the form.

Enter conformation text as it should appear for the user after submission
Attach graphic or text files using Dropbox

Update a webpage/page

Request web edits for pages on the KCC website. Please only use this form to request design, structural and content edits. 

Design and structural edits may include:

  • New sections within pages
  • Changes in colors, photos, or element designs
  • Reorganized sections

When submitting your request, please ensure the text and content are finalized, fully proofed for typos, and reflect exactly how you want the content displayed on the page.

Example:https://www.kbcc.cuny.edu/about/NewPage.html
Attach graphics or text files using Dropbox

Report Broken Links

Example:https://www.kbcc.cuny.edu/about/NewPage.html
Example: "In the yellow button" or "Below resources on the left column"
Example: https://www.kbcc.cuny.edu/CorrectLink/correctlink.html

Google Analytics (reports)

The report can be submitted on individual web pages.

  • Pageviews
  • New users
  • Average time per visit
  • Bounce rate
  • Users by State and Country 
URL of page for Google Analytics-associated request
If requesting a report, please provide a date range.