IT Support Hours
Schedule for the Academic Computing Office (M224)*
Office hours in M224 are Monday through Friday from 7:45 am to 5:00 pm. Our office number is 718.368.5353. Weekend hours during Spring, Fall and Winter are 8:00 am to 4:30 pm and that office number is 718.368.5233 or 718.368.4554.
During off hours, or at times when you cannot get through by phone Faculty and Staff can open a HelpDesk ticket directly by using the following link: Create a Helpdesk Ticket
Schedule for Student Helpdesk (L-106)*
Monday through Thursday from 8:00 am to 10:00 pm and Friday from 8:00 am to 5:00 pm (with the exception of the 6 Fridays the college is closed during the Summer module).
For telephone support please call 718.368.6679 and follow the prompts.
For support via email, please email your questions and concerns to helpdesk@Students.kbcc.cuny.edu
Schedule for Student Helpdesk (L-107)*
Monday through Thursday from 8:00 am to 10:00 pm and Friday from 8:00 am to 5:00 pm
Schedule for Weekend Technical Support*
Weekend Technical Support is available during Spring, Fall and Winter Semester. The weekend support person is Abbas Uddin and his office is located in M224A. His extension is 5233 and his hours are Saturday & Sunday 8:00 am to 4:30 pm when classes are in session.
Schedule of Open Labs
During the Spring and Fall semesters coverage for L100 is Monday through Thursday from 8:00 am to 10:00 pm, Friday hours are 8:00 am to 5:00 pm. Saturday and Sunday coverage is from 10:00 am to 3:00 pm.
During the Summer and Winter modules coverage for L100 is Monday through Thursday from 8:00 am to 10:00 pm, Friday hours are 8:00 am to 5:00 pm with the exception of six Fridays where the college is closed during the Summer. There are no weekend library hours during the Summer module.
The Cyber Lounge (M200)*
Open Monday through Thursday all year from 9:00 am to 10:00 pm and the number to call is 718.368.6681.
The M220 Suite (M214, M220A, M223)*
Throughout the year these rooms are used as open labs as long as there are no classes scheduled to use them. Please stop by the M220 front desk for information on the current days schedule or call 718.368.4554 or 718.368.5353.
*Please note: days and times are subject to change. All areas are closed when the College is closed. Please call (718) 368-5353 for an accurate schedule prior to making your way to these facilities.