Project Welcome

Program Description: Project Welcome is a FREE tourism-related job training program for New York City residents being offered at Kingsborough Community College’s Center for Economic and Workforce Development.  Students will receive hands-on training and certification in food service; hotel-related jobs; and meeting and event planning.  The 12- to 15-week program includes certification test fees; books and supplies; internship opportunities; and assistance with job placement.

How to Apply: Please contact us at the Center for Economic and Workforce Development at KCC for the further information at 718-368-5568, 5582, and 5533
 

Coursework:  Training will take place in Brooklyn at Kingsborough Community College (KCC) and in the Bronx at CUNY on the Concourse, a consortium made up of Bronx Community College, Hostos Community College and Lehman College.  The courses will be taught by KCC Department of Tourism & Hospitality faculty.

Each training program is a six-part package containing:

1. A web-enhanced content module based on curriculum currently used by KCC Department of Tourism & Hospitality with industry certifications that deliver targeted industry skills sets, soft-skills, and technology
2. A Virtual Enterprise simulation: Cyber Training Hotel
3. Workplace Readiness certification (ACT)
4. Customer Service certification (ManageFirst, National Restaurant Association)
5. Workshops, lectures, and visits to industry work sites
6. An internship with job success and career planning components

For example, a student in the Hospitality Sales & Marketing training track will receive:

1. Content Module: Intro to Meeting Planning and Event Planning & Operations, earning Hospitality Sales & Marketing Certification (American Hotel & Lodging Association); Cruise Lines International Association Accreditation (CLIA) and a NYC Tour Guide license (NYC Department of Consumer Affairs                          72 hours
2. Virtual Enterprise Cyber Training Hotel                                                     36 hours
3. Workplace Readiness Certification module                                                18 hours
4. Customer Service Certification module                                                     18 hours
5. Lectures by industry representatives and visits to work sites                       9 hours
6. Workshops (e.g. resume writing; job interviews; applying for college)          9 hours
7. Internship + 6 hours internship/job placement counseling                            126 hours

TOTAL                                                                                                                   288 hours

Please contact us at Center for Economic and Workforce Development for the further information at 718-368-5582, 5568, and 5533