As a faculty and staff member you are often on the front line. A student may feel comforted just by a simple act of indicating that you are concerned. They may feel relief that someone else cares. You may use the following language when talking to a student:
Other Helpful Tips
Mental illness is protected under the Americans with Disabilities Act. The college can intervene with disciplinary action of some sort when the behavior is disruptive. When the person is ill and the behavior is not disruptive, there is no basis for removal from a class or any other type of disciplinary action.