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Interactive FAQs for Students

General Questions

Q1. What's the URL to login to CUNYfirst?
Q2. What is an CUNYfirst ID (EMPLID) and why is it important?
Q3. What are the password requirements for CUNYfirst?
Q4. What do I do if I forget my password?
Q5. Can I use my personal email for CUNYfirst?
Q6. Does CUNYfirst works on Macs?
Q7. Which browser is recommended for CUNYfirst access?
Q8. I logged in to CUNYfirst but it says the name of another college in the banner, not Kingsborough. What do I do?
Q9. I don't know where to find things in CUNYfirst. Where can I learn more?


Student Records Questions

Q1. What if my personal information is wrong (e.g., name, address, date of birth)?
Q2. Where can I find the schedule of classes?
Q3. What if I can't find my course in the class schedule?
Q4. How do I add or drop a course in CUNYfirst?
Q5. How do I find out more about the enrollment process (registration process) in CUNYfirst?
Q6. How do I view My Grades?
Q7. How do I access my transcript in CUNYfirst?
Q8. What does my course history display and how do I view it?
Q9. How do I receive an Enrollment Verification Letter?
Q10. What is the Student Center?


Financial Questions

Q1. How can I found out about my financial information (Bills, Payments and Financial Aid) in CUNYfirst?
Q2. Can I pay part of my bill?
Q3. Can I make a credit card payment for my tuition and fees?
Q4. Can I make an E-Check payment for tuition and fees?
Q5. Will I get a receipt in the mail?


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Kingsborough Community College
2001 Oriental Boulevard, Brooklyn, NY 11235-2398 | (718)-368-5000
Kingsborough is CUNY
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