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logoFrequently Asked Questions:

*For Questions regarding Financial Aid, please visit http://www.kbcc.cuny.edu/sub-financial_aid/Pages/fin_aid_faqs.aspx

GRADES

Are grades mailed to me at the end of each semester?
No, you can check your transcript on-line for grades via CUNYFirst through the following navigation: HR/Campus Solutions Self Service Student Center In Academics sections, Go to other academic drop down Select Grades Click the Go Icon next to it.
 

How do I calculate my GPA?
Each grade received is assigned a numerical value called "Quality Points." The number of quality points multiplied by the number of credits the course carries is the total for the course. The GPA is found by adding these totals and dividing this amount by the number of credits attempted. For quality point values and more information about grades, please refer to the CUNY Uniform Grade Symbols Glossary and Guidelines.

How do I change my major?
You may pick up a change of major form from the Registrar's Office, Academic Advisement-Transfer Center, or download it from our web site. The form requires both an Advisor/Counselor and a chairperson's signature from BOTH departments and must be returned to the Registrar's Office.

What is an "INC" grade?
Incomplete Grades (INC): Incompletes are counted as attempted credits. A student can make up the "INC" grade by the end of the following term. Only then will it be counted towards GPA calculation and completed credits. If a student does not complete that course by the end of the 10th week of the following 12-week session, the "INC "will change to a failing grade ("FIN") which affects the GPA. If you receive an "INC", be sure to follow up with your instructor to ensure that your new final grade is submitted to the Registrar's Office. See the academic calendar for deadlines. 

What is a "FIN" grade?
If a student does not complete that course by the end of the 10th week of the following 12-week session (you can check the Academic Calendar for the exact deadline), the "INC" will change to a failing grade ("FIN"). If you receive an "INC", be sure to follow up with your instructor to ensure that your new final grade is submitted to the Registrar's Office.

I failed a course last semester, can the "F" grade be taken off my record?
An "F" grade is an earned grade that remains on your record. However, if you repeat the course, the higher grade will be computed into your grade point average and not the "F" grade.

Students may register to repeat a course if they received an "F," "W," "R," "NC," "WN," or "WU" grade. Effective September 1, 1990, if a student repeats a course in which an "F" or an administrative failing grade ("WU") was originally earned and subsequently earns a passing grade of "C" or better in the same course, the original failing grade will remain on the student's transcript but will no longer be computed into the grade point average. The total number of failing credits earned during enrollment in CUNY which may be deleted is 16. Students who wish to replace an "F" grade earned before September 1, 1984 must first receive approval from the Committee on Academic Review. Appeals may be filed in M-386. A course in which a grade of "C-" or below was received may be repeated only if a more advanced course in that discipline has not been completed. Students who receive a "C" grade or better in any course offered at the college MAY NOT REPEAT that course. The regulations above do NOT apply to students in the EMS-Paramedic, Nursing, Physical Therapist Assistant, Polysomnographic Technology, or Surgical Technology programs. These programs have their own grade regulations.

Regarding, financial aid:  If you repeat a course that you previously passed, you may not count the repeated course towards full-time enrollment for TAP purposes. If you repeat a course that you previously failed, you may include that course towards full-time enrollment for TAP purposes.

I have completed military duty, am I eligible for any educational benefits?
If you have completed active military duty within the last ten years, or if you qualify for a reserve or national guard educational contract, you may be eligible for educational benefits and/or a monthly stipend from the Veteran's Administration. Visit the Military and Veteran Affairs Office in room C-106 for more information. Find more about Veteran's benefits at our website: http://www.kbcc.cuny.edu/sub-other/sub-student_current/serve/Pages/default.aspx

What is a hold?
A hold (or service indicator) is a restriction that is placed on your record for failure to fulfill financial or other obligations to the College. All holds must be cleared before you register, or before records are released. 

 

SERVICE INDICATORS OFFICE LOCATION PHONE

A, AI, AK, AL, APG, AQ, G, GR,

TFL

 

ADMISSIONV-102(718) 368-5676
ADV

ADVISEMENT

 

Freshmen Year: F123

Opening Doors: E102

Transfer Students: M101

ASAP: M223

College Discovery: L516

(718)368-4806

(718)368-4903

(718)368-4911

(718)368-5616

(718)368-5520

BCK, BCR, BUR, BUV, DNC,

NOB, NOC, NOL, RCK, SCA,

SFR, WO

 

BURSARA-205(718) 368-5416
ATB, FAR, FIN, FNB, FNRFINANCIAL AIDU-201(718) 368-4644
MEN, MMR, NC, PCHEALTH SERVICESA-108(718) 368-5684
ISSINTERNATIONAL STUDENTSV-101(718) 368-6800
LLIBRARYL-201(718) 368-5637

CBC, CBP, D, DCN, DIS, DR1,

DR2, POA, PTH, R, REG, TAE

 

REGISTRARA-101(718) 368-5136
DOSDEAN OF STUDENTSA-216(718) 368-5563
GS, TSTTESTINGT-602(718) 368-4975
MIL, VAD, VASMILITARY AFFAIRSC-106(718) 368-5472



How long does it take for a change of grade to be processed?
Grade changes are processed with 48 hours of being received by the registrar. 

Are my records kept at the college indefinitely?
Transcripts are kept indefinitely.  Other records, such as the Admission Application, are scanned and are accessible if needed. Official high school and college transcripts provided to KCC for admission cannot be released to students.

 

COURSES

What must I do if I no longer want to take a class for which I am registered?
You can drop a course without penalty any time prior to the first day of classes. Once classes begin, you may officially drop or withdraw from a course that you no longer want to attend before the deadlines via CUNYFirst (check the Academic Calendar for specific dates).

Please Note: If you do not take action on the course, you will receive a grade of "WU or WN" (based on attendance). If you receive a WN (which means you never attended the class), you are still 100% liable for the tuition. However, the "WU" counts as a failure in your GPA and may have financial repercussions.

 

When I drop a course, how do I get my refund and when?
If you drop a course during the refund/liability period, your refund will be mailed to you or credited back to your credit card depending on method of payment. Please allow 6 weeks for payment by check after the drop has been processed. 

 

Semester RefundCan I take a class at another CUNY college. What are the steps?
KCC students who wish to take courses at another CUNY College while attending KCC must follow the procedures to obtain a CUNY e-Permit. Please refer to our webpage on e-Permits.

 

 

TRANSCRIPTS

How do I order a transcript?
You can order a transcript by via our website or in person at the Registrar's Office. Transcript requests cannot be made by telephone or fax.

 

How long does it take to receive a transcript after I have ordered it?
If you order online, your transcript will be available in three working days. If you order in person, your transcript will be available in five working days.
 

How much does a transcript cost?
All transcripts are $7 each. There is no charge for transcripts sent to another CUNY institution.
 

VERIFICATION LETTERS

Can I get a letter verifying my enrollment?
Yes, you may request a letter of enrollment by completing a Request for Certification letter form and submitting the form either in person at the Office of the Registrar. A student's photo I.D. is required to submit this form; therefore fax requests are not accepted.  If making a request by mail, please include a photocopy of the student's photo ID. Please allow 7-10 business days for processing.
 
Can I get a letter verifying my graduation?
Yes, you may request a letter of graduation by completing a Request for Certification letter form and submitting the form either in person at the Office of the Registrar. A student's photo I.D. is required to submit this form; therefore fax requests are not accepted.  If making a request by mail, please include a photocopy of the student's photo ID. Please allow 7-10 business days for processing.

Can I get a letter stating current enrollment for insurance?
Yes, you may request a letter stating current enrollment by completing a Request for Certification letter form and submitting the form either in person at the Office of the Registrar. A student's photo I.D. is required to submit this form; therefore fax requests are not accepted.  If making a request by mail, please include a photocopy of the student's photo ID. Please allow 7-10 business days for processing. The insurance company may also give you a form for us to complete—just bring it to A101.

DEAN'S LIST

I think I should be on the Dean's List. How do I find out?
Students are placed on the Dean's List for a particular year if for that year they are:

  • Must have earned 12 or more credits (beyond developmental courses) during a given semester (defined as Sessions I and II).
  • Must have achieved a GPA of 3.50 or higher for the given semester, with no grades of D, F, FIN, INC, R, or WU.
  • Must have passed the CUNY Skills Assessment Tests in Reading, Writing and Mathematics.
  • Must be in good overall academic standing.


Dean's List is awarded every term (fall/winter and spring/summer) and notation will be placed on your official transcript. Eligible students will receive an email sent to their KCC email account. A ceremony is held each semester.
 

GRADUATION/COMMENCEMENT

More information can be found: http://www.kbcc.cuny.edu/sub-registration/office_of_registrar/Pages/graduation_FAQ.aspx

 

Do I have to apply to graduate?
Yes, you must apply about three months prior to the date you expect to graduate. Dates are published in the academic calendar.

 

In order to earn a degree you will need to meet the following general requirements:  

1. Be matriculated during your last term of attendance at Kingsborough.
2. Earn 60 credits (or the specific credit requirement for your major) meeting the specific course requirements for  your degree.
3. Have a minimum 2.00 cumulative grade point average at the end of your last term.
4. Have passed a Writing Intensive Course (WIC) if you entered Kingsborough in Fall 2010 or after. 
5. Meet any required grading requirements for course(s), such as a minimum grade of "C" in Nursing courses. 
6. Have passed the CUNY Reading, Writing, and Mathematics assessment examinations. 
7. Have completed two Civic Engagement (CE) interactions if you are a Pathways student; click here for a list of Civic  Engagement courses.
8. Have filed a current graduation application with the Registrar's Office.  
 

How do I notify the Office of the Registrar of my intention to graduate?
You can apply for graduation online. For detailed instructions visit: http://www.kbcc.cuny.edu/sub-registration/office_of_registrar/Pages/graduate_this_semester.aspx

 

My plans have changed and I need to defer my graduation to the following semester. Can I do that?
You can defer your application for graduation by means of a written request submitted in person to the Office of the Registrar, A-101.
 

I lost my diploma, can I get another one?
A replacement diploma costs $30. You must contact the Registrar's Office in writing to request a replacement. A check or money order should be made payable to the KCC Association. Please allow adequate processing time for a reorder to be placed and received - reorders generally take four to six weeks to be processed.  

 

What is Commencement? When is it?
Commencement is the celebration each June acknowledging students' academic achievements. Commencement is held in June at the end of the spring semester. Actual (official) graduates from the previous August and January are invited as well as potential graduates who have filed for June. After you have filed for your degree, you will receive information in April from the Student Life Office regarding commencement.  Please Note: Attendance at commencement does not signify graduation. Your academic records will be reviewed for a final evaluation once final grades are posted, and a final determination of your graduation status will be made at that time. 

What if I want to change the way my name appears on my diploma?
Diplomas are issued with the name on your Kingsborough student record at the time of graduation, and spelled in the manner you have written on your graduation application.  


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Kingsborough Community College
2001 Oriental Boulevard, Brooklyn, NY 11235-2398 | (718)-368-5000
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